Service Request – Bertazzoni – Milestone Distributors

Tell us about yourself and the product you need serviced.

Is this customer's first service request?
- Yes
- No
Customer Phone Number*
A phone number where customer can be reached.
Date of Production
The approximate or exact date the product was made.
Serial Number*
The serial number for the product to be serviced.
First Name*
First name of the customer.
Last Name*
Last name of the customer.
Contact Name
Name of the person to contact if different than the owner. Not required.
Address*
The street address where service is needed.

Street Address Address Line 2 City State ZIP Code
Brand
Select your brand of the product to be serviced
Model Number*
The model number for the product to be serviced.
Email*
Contact email address. This will be the primary way we will make contact with you.
Description of Problem*
Tell us what issue you are having with your product. Max 200 characters.
Has any troubleshooting been completed?
- Yes
- No
If Yes, please describe.
Best time to contact the customer for any additional information
Place of Purchase*
Name of dealer where product was purchased.
Purchase/Delivery Date*
The date of purchase or date of delivery for the product to be serviced.
MM slash DD slash YYYY
Upload Proof of Purchase
Proof of purchase should be included for all Warranty service requests. Upload a file from your computer.
Accepted file types: jpg, gif, png, pdf, jpeg, doc, Max. file size: 768 MB.
Promo Code
If you were provided with a promo code for a service request, please provide it here.